Terms and conditions of use

Use of Personal Information.

Gajanana Agro Food Industries and Hems Foods Pvt Ltd, are the owner of the http://shop.hemsfoods.com and http://hemsfoods.com . We respect your privacy. Visitor to these sites are advised to please read the Privacy Policy carefully. By using our services you implicitly agree to the collection and use of your data by Gajanana Agro Food Industries and Hems Foods Pvt Ltd.

Services overview

As part of the registration process we may collect the following personally identifiable information about you: First name, Last name, email address, mobile phone number and contact details, Postal code, Demographic profile (like your age, gender, occupation, education, address etc.) . The user of this site is assumed to be at least 18 years of age.

 Pricing

All the products are sold at MRP. The final payable amount may include the delivery charges as indicated at the time of billing. Change in prices due to fluctuating raw material costs will be updated on the site as applicable.

 

Cancellation

Customers can cancel the order before the dispatch is made by calling our published numbers and quoting the order number and other details, in such cases the refund will be made back to the same account from which the purchase was made.

 In case of certain published goods not being available with us, we will reply to you immediately about their unavailability and refund the amount paid by you.

 

Return & Refunds

Since the goods we are dealing with are food products or related to food products, they are perishable in nature. Hence we do not accept the return goods. You need to cancel the order before the dispatch the goods as per the aforesaid “Cancellation ” policy.